1. Booking & Payment

• Reservations: Bookings can be made online, by phone, or in person. A deposit of 50% of the total tour price is required to secure the reservation.
• Payment: The remaining balance is due up on arrival prior to the tour start date.
• Payment Methods: We accept credit card, cash, bank transfer.

2. Cancellation Policy

• 30 – 11 days or more before departure: Full refund minus a 5% administrative fee.
• 10 – 2 days before departure: 90% refund.
• 1 days or less before departure: No refund.
• No-shows: No refund.
• Force Majeure: In case of unforeseen circumstances beyond our control (e.g., natural disasters, political unrest), we reserve the right to cancel or modify the tour.

3. Tour Prices

• Prices are per person and in USD.
• Prices may vary depending on the season, group size, and chosen options.
• Prices include transportation, accommodation, meals, entrance fees, guide services.
• Prices exclude Tips, drinks, personal expenses, optional activities.

4. Tour Changes

• We reserve the right to make minor changes to the itinerary due to unforeseen circumstances.
• We will make every effort to inform you of any changes in advance.

5. Liability

• We are not responsible for any injuries, illnesses, or losses incurred by clients during the tour.
• Clients are responsible for their own safety and belongings.
• We recommend travel insurance to cover any unforeseen events.

6. Complaints

• Any complaints must be brought to the attention of our tour guide or representative immediately.
• We will do our best to resolve any issues promptly and fairly.

7. Data Protection

• We will collect and use your personal information in accordance with applicable data protection laws.

8. Governing Law

• These Terms & Conditions are governed by and construed in accordance with the laws of Egypt.

9. Acceptance

• By booking a tour with Enjoy Egypt Tours, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.